More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

18 Aug, 2021

I have not received my package it has the wrong address my address is 194-4* ***th road St. Albans NY 11412

Hi my name is Adrienne Courtenay . I had placed my order on June 26th . It has been over a month now . I haven’t received it as yet . My order number is GSHMH900****H8.My tracking number is 920019****934552****273.

Footwear and Clothing

18 Aug, 2021

Not received package due to wrong shipping address

Hello I entered the wrong apartment number on the shopping address of my order #GSHMV000R00MNS7. It says it was signed/delivered and I would like to know where it was received

Footwear and Clothing

17 Aug, 2021