More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

17 Aug, 2021

I didn’t get my order dress

Due to incomplete stuff i didnt get my previous order dress then ordered next with complete adress and payment..so i want to get back my previous 135$ . User’s recommendation: its good for customers.

Footwear and Clothing

17 Aug, 2021

I didn’t get my order stuff..

due to incomplete adress i couldnt receive my order..i did another order with pay..so i want to get back my previous pay 135$

Footwear and Clothing

17 Aug, 2021

Because my blouse I order too little it was for my birthday but it’s to little

I was trying my blouse on before my birthday party they are too little thats all I have to say how can I return them back

Footwear and Clothing

17 Aug, 2021

Package not arriving

Good Morning I placed an order on 08/07 & I recieved an email that my package was delivered yesterday and it was not. I have contacted ontrack but they have stated that they will conduct an investigation which takes 24/36 hours for a response. My question is how is this corrected, I placed this order so I... Read more➤

Footwear and Clothing

17 Aug, 2021

About not getting return shipping label

I received two pairs of capris, a sports bra and necklace. One pair fits and the other pair is to tight. The sports bra is too small. If I return the Capri pants and sports bra can I please have my money back on the card that I used? User’s recommendation: Always double check your order.

Footwear and Clothing