More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

18 Aug, 2021

I have a unauthorized charge on my account

There is a charge of a $188.08 on my bank account, and this situation needs to be resolved asap,or I will have to contact my bank and tell them this is a fraudulent charge. User’s recommendation: Don’t deal with this company!!!! It no good, and have made a Fraudulent charge on my bank account.

Footwear and Clothing

18 Aug, 2021

Missing items for the 2nd time

I have ordered twice and still nothing i got a refund for the first one but second one still being charged even though i havent received it. The website showed that my items have been stamped return to sender on August 2nd but i am still being charged i really dont understand why. I need answers User’s... Read more➤

Footwear and Clothing

18 Aug, 2021

I can’t find my order

I ordered clothing from shein on the 21st of july and it is the 18 of august and i still havent seen it User’s recommendation: Don’t buy from them, they are a scam.

Footwear and Clothing

18 Aug, 2021

Porque my paquete con fecha de entrega 16 de julio aún no ha sido recibido

Ahora chequeando my cuenta de SHEIN veo que no complete my dirección postal 10 E 42 st Hialeah fl 33013y el número del pedido es G SHMHGOOQOOOONQy el valor de la orden es de $ 49.92 User’s recommendation: Que escriban y rectifiquen bien su dirección.

Footwear and Clothing

18 Aug, 2021

My package was returned

my package arrived to florida but i never got it now it says it was returned i dont know what to do i need to change the delivery adress if they send the order back

Footwear and Clothing