Cox Communications

Cox Communications
6205-B Peachtree Dunwoody Road NE
United States
Phone: +1 888 278 6660

Category: Telecommunications

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Complaints & Reviews — Cox Communications

Cox communications turned service on at unauthorized address and has waited for months later and put a fraudulent report on my credit report. Cox installation representative left a message on my voicemail saying he was coming to install service at 233 Azalea street in Waggaman, Louisiana. I called back and left a message letting him know that… Read more➤

Cox Communications
26 Aug, 2021

Cox Communications COX Cable

My internet hasn’t worked for two weeks. I also have CenturyLink internet, so I just switched over to Centurylink, so I can continue working from home. I then noticed that my cable also stopped working because I didn’t have cox internet working. The cable box wouldn’t work with CenturyLink internet (big shock). I called to get it… Read more➤

They are lying and playing with me. The sales representatives are dumb and totally untrained. They cannot see the need for me to order a technician to come by for the installation of my modem. I was advised that this is the case by talking to three customer support “specialists”. I scheduled an appointment. However, despite that,… Read more➤

The technician who completed the work was excellent. However, when he arrived, he said the work order stated that two new boxes were to be installed and a modem/router that was being rented from Cox was to be installed. This was completely wrong and he was on the phone for an hour getting the work order changed…. Read more➤

Cox Communications
31 Jul, 2021

Cox Communications Not happyv

I have been with Cox 9 years and I called to get a more affordable pricing by the sales sept I was offered 30$ cheaper same cable. When I received the box and plugged in I have very basic cable. I never signed up for this I called right away and was given a higher payment for… Read more➤

We need help setting up our WiFi network on a new router. The router has been installed but we dont know how or where to go to setup the network name and password

HAVE A Cox cable line down in the rear of my house for months and Cox will not remove or fix the problem it as a temp wire for main cable that has been broken for year’s and all come out and look and leave when service is called for User’s recommendation: TRY VERIZON AS NEW TON… Read more➤

Cox Communications
13 Jul, 2021

Cox Communications Cox customer

They are a good company; I have never had trouble with my service. But I do agree that every month the billing goes up ever so slowly and their customer service people are bastards who do not want to keep you as a customer. Really thought about going to streaming with my fire stick and cutting the… Read more➤

Update by user Aug 14, 2021 They finally started applying my Ebb discount 3 months later. HOWEVER…I did not get credit for the previous months that I was eligible for the discount.. Original review posted by user Jul 13, 2021 This is absolutely the worst cable company. Completely over priced and they make it crystal clear that… Read more➤

Update by user Jul 12, 2021 They cannot fix the problem so I am going with LV Net. Original review updated by user Jul 12, 2021 Tried to get my internet service fixed for 13 MONTHS………..and still my internet service still sucks! For 13 MONTHS THEY KEPT SENDING A TECHNICIAN HERE ALMOST MONTHLY and they cannot find… Read more➤

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