More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

18 Aug, 2021

Resolved: Why my order is on hold in Nashville

Update by user Aug 18, 2021 Company fixed the issue and I have been provided with full refund. Update by user Aug 18, 2021 Not solved Original review posted by user Aug 18, 2021 My order is on hold and asking for a code and I really need my package and I cant get them I spend... Read more ➤

Footwear and Clothing

18 Aug, 2021

Need my money someone used my card on here

Someone used my card on here I need my money am mad n this is very sad 300 they used please give my money

Footwear and Clothing

18 Aug, 2021

Card was used

My card was used on here I want my money. I do not know anything of this site I checked my card transactions n this is the site it was used on

Footwear and Clothing

18 Aug, 2021

My shipment is being ship back to Shein without DHL contacting me

My shipment was send to back to Shein with DHL confronting me. I have a vacation to go on for August 25. Please contact me at (647) 339-****

Footwear and Clothing

18 Aug, 2021

I did a mistake in the app

I am sorry l need to someone let me know if everything will be ok with my orders, the mistake was that l clicked on confirm deliver in the app but the items haven’t been delivered yet, I suppose to get them between 08/21 to 08/24 please let me know thanks yes hello I just wanted to... Read more ➤

Footwear and Clothing