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Average Rating:

1.14 / 510 votes / 63 reviews
Toll-Free Number:
(844) 802-2500
Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)



SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address
ZOETOP Business Co., Limited
112 Robinson Road #03-01
Singapore is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shein , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shein

Never received a return label and you said not to use address on package. I have tried to call your customer serve number 844 and it does not work. I am in Hawaii My phone number 808 823 ****. I would like to keep shopping with you but you are making it impossible. User’s recommendation: Poor service... Read more➤
I accidentally put the wrong shipping address when my phone was tweaking. I really need them to come to 5681 Edenfield Road Jacksonville Florida 32277
Good morning, my order #GSHMJ000N00M2AV was fulfilled and the 2nd time my daughter used the book bag the strap completely broke away from the bag itself and the strap is unusable. Id like to return the item for a refund. I do not want a replacement.
Said the number was a non working number. No help to me. I waited for these clothes a long time and they had a old address for me.
19 Aug, 2021

Una orden retrasada

quiero saber de mi orden si me la van a enviar hice el pedido el 17 de julio y no me ha llegado y no se si tengo que buscarlo en algun lugar

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