More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shein , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shein

18 Aug, 2021

Order label had wrong address

They did nothing , my order is still in limbo . They put the wrong address on my shipping label and I asked them to contact the carrier and they did nothing . I asked if they can resend my order expedited they said no User’s recommendation: Don’t buy.

Footwear and Clothing

18 Aug, 2021

No delivery access

Its been days since it stated my order was delivered. I never received my order. I would like a return

Footwear and Clothing

18 Aug, 2021

I did find my past order

I did find my order the post office delivered at wrong address .ok what are you going to do for me. I tried disputing the order and the post office still doesnt help.

Footwear and Clothing

18 Aug, 2021

Wrong address was shipped

I have the wrong address for my order’s GSHMV100W000RPM and my other order GSHMV100C00M7GE. I just want to edit the address being as though everything is correct but the street name

Footwear and Clothing

18 Aug, 2021

I didn’t get certain items in my order and I want a refund or the rest of my order.

I only received half of my order. I ordered 28 items and only got 14. I would like to get a refund or the rest of my order User’s recommendation: Do not buy from this website again.

Footwear and Clothing