More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

19 Aug, 2021

The delay of my order

The call wasn’t answered, that means I didn’t get help,and it’s frustrating to wait for my order as it been months.

Footwear and Clothing

19 Aug, 2021

My package got sent back

I ordered my shein package about a week ago and I just got a notification about 2 days ago saying I got a abnormal notification I need my shein package back.

Footwear and Clothing

18 Aug, 2021

Priieetaah@***.com

Hello,,,,,,, I tried to put the password and it won’t let me, I need to recover the account, thanks.

Footwear and Clothing

18 Aug, 2021

Delivery not here as promised

Paid for express shipping should have been here by now. I need someone to call me back ASAP. Need to find out where the delivery is as the tracking information appears to be incorrect.

Footwear and Clothing

18 Aug, 2021