Sears




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Sears

Average Rating:

1.48 / 1033 votes / 128 reviews
3333 Beverly Road
Hoffman Estates
Illinois
United States

Phone: +1 (847) 286-2500
Web: https://www.sears.com

Category: Department Stores

Links of Sears
Toll-Free Number:
(888) 204-4019
Customer Service:

Cancel Items with Delivery
(800) 732-7747

Cancel Items with Store Pickup
(800) 349-4358

Computer Repair
(800) 877-8701

Craftsman Club
(800) 682-8691

Home Delivery
(800) 416-6031

Installation
(800) 497-4402

Product Installation Questions
(800) 463-7924

Repair
(800) 469-4663

Sears Credit Card
(800) 917-7700

Shop Your Way program
(800) 991-8708
Accesibility:
(800) 697-3277
Complaints/ Feedback:
(888) 311-2262
Online and Store Experience

Headquarters:
(847) 286-2500
Sales/ Reservations:
(888) 294-8444
Book a Repair Appointment

(888) 248-1585
Book a Repair Appointment

(800) 366-7278
Order Parts

(800) 252-1698
Parts And Part Orders

+1 787 287 3800
Parts And Part Orders

Other Info

+1 847 286 2500 +1 800 665 2127 (Sears Home Services) +1 866 850 0518 (New Orders) +1 877 550 9254 (Existing Orders)
3333 Beverly Road
Hoffman Estates , Illinois
United States – 60179

Company Address
Transform SR Holding Management LLC
3333 Beverly Road
Hoffman Estates,
United States

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Complaints & Reviews — Sears

13 Jul, 2021

Refrigerator warranty

The freezer stopped freezing, I would like to know if it’s still under warranty or if the compressor is under warranty. I purchased the kenmore refrigerator 5 years ago, and i was informed that the parts had a warranty of 10 years.
Bought a fridge three years ago and compressor goes out Sears says there is still a manufacturers warranty but they can get out for repair till July 29th. Call another place that does work and they are willing to do the work but need a work order from Sears and they will not send out work order... Read more➤
I ordered a stove range May 18th 2021 which after multiple cancellations for delivery it was finally delivered June 26th in my backyard on my lawn. After we decided to open, the range was damage, looking like it fell of a truck. Since June 26th I call to report damages and for the range to be pickup... Read more➤
My refrigerator freezer have been malfunctioning 2 or 3 times over the last 4 weeks I need someone to call me please
I have a Sears "Master Protection Agreement" and documentation of same. When I call Sears for repair (ice-maker in refrigerator), after waiting forever on their phone tree (Covid is the current excuse), I get someone who tells me that they are from "Sears Home Services" and not from "Master Protection" and since my number is from their... Read more➤

Poor service / fraud

I would like to draw attention to Statoil's disordered car wash system, One moment the car wash check was valid for a month, then after a week, it was again a month, then two weeks! Customers are not informed. If there is a change in these terms, it would only be normal if more information were also available or the seller was aware. For a specific example, I bought a detergent check 2.06 with the idea that it will still be valid for two weeks, but than that, I went to wash the car 10.06 and I am told that the coupon is not valid because As of now, he has only been working for one week. I contacted the manager of the given filling station, who did not reject in a kind vote, we need to learn to read... where then our service culture. I'm exactly a customer of this gas station and now it's clear I won't leave my money there.

Read more...

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