Almost a complete years sears tried to repair our wash machine under your extended warranty service. This came to what I thought was a conclusion last December. 12/20 My wife and I was told at this point that a check for $648.00 was to be issued because they could not…
Absolutely impossible to get any help or even to speak with a human. My product was covered by their master protection agreement, repair parts are no longer available, and I get bounced from one person to another. UI own a five burner Kenmore grill with outside burner and rotiserie unit. A Sears technician ordered a replacement regulator...
Read more➤
Multiple calls service dept. customer service, OVER FLOW DEPT. multiple names of people from those dept. Really need to talk to someone without any accent an AMERICAN. All this over the course and of a YEAR !!!!!!!! Waiting on a part….. WE ARE FED UP NO NO REFRIGERATOR FOR A YEAR I HAVE THREE BOYS AND IM...
Read more➤
We purchased this new refrigerator in September 2019. In February 2021 the cooler fan went bad, I called Sears direct and placed an order for a new cooler fan assemble at a cost of $70.00 so I could have our repairman fix this problem. I was notified by email that this part had been back ordered and...
Read more➤
Original review updated by user Jun 25, 2021 I ordered a range, I am getting a run around with no actual delivery date and some confirmation with security team which ive done already. I am being told my order cannot be cancelled and everyone is refusing. Someone then cancelled my order and never sent a confirmation. I...
Read more➤
Poor service / fraud
I would like to draw attention to Statoil's disordered car wash system, One moment the car wash check was valid for a month, then after a week, it was again a month, then two weeks! Customers are not informed. If there is a change in these terms, it would only be normal if more information were also available or the seller was aware. For a specific example, I bought a detergent check 2.06 with the idea that it will still be valid for two weeks, but than that, I went to wash the car 10.06 and I am told that the coupon is not valid because As of now, he has only been working for one week. I contacted the manager of the given filling station, who did not reject in a kind vote, we need to learn to read... where then our service culture. I'm exactly a customer of this gas station and now it's clear I won't leave my money there.
Read more...
