I have over 100,000 point and there is no way to redeem them. All store have been closed in my city. All telephone number listed are disconnected or don’t answer. The web sites are hard to navigate. Then they tell you to redeem your points because they expire. Sears is going out of business because they deserve...
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I have purchased many appliances.tools and other items from Sears and have always been satisfied. Unfortunately the Kenmore refrigerator I purchased on 6/5/2019 has been a non stop disappointment. I went to Sears.com to purchase a Kenmore 111.7303**** refrigerator and…
I used Sears/Cinch Home Warranty to replace a water heater. I was billed an extra $500 for modifications that I did not approve, was sent 3 different bills with 3 different amounts, and now have to pay another plumber out of pocket to come in and fix things because the job that was done does not pass...
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Waiting four months for a dryer. They keep telling us it’s coming and then they don’t deliver. Still waiting. Calling leads to the same messages over and over. Someone will call you they say. If they call, they don’t leave a call back number. And we’re now on our fourth confirmed delivery date followed by a no-show....
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I have been shuffled around, lied to and completely ignored! You have no intention of paying anything that is due us. I’m disgusted with being on the phone listening to the same recording for weeks for hours each time on hold. Noone knows what they are talking about and we’ve been misled over and over. Disgusting way...
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Poor service / fraud
I would like to draw attention to Statoil's disordered car wash system, One moment the car wash check was valid for a month, then after a week, it was again a month, then two weeks! Customers are not informed. If there is a change in these terms, it would only be normal if more information were also available or the seller was aware. For a specific example, I bought a detergent check 2.06 with the idea that it will still be valid for two weeks, but than that, I went to wash the car 10.06 and I am told that the coupon is not valid because As of now, he has only been working for one week. I contacted the manager of the given filling station, who did not reject in a kind vote, we need to learn to read... where then our service culture. I'm exactly a customer of this gas station and now it's clear I won't leave my money there.
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