Sears




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Sears

Average Rating:

1.48 / 1033 votes / 128 reviews
3333 Beverly Road
Hoffman Estates
Illinois
United States

Phone: +1 (847) 286-2500
Web: https://www.sears.com

Category: Department Stores

Links of Sears
Toll-Free Number:
(888) 204-4019
Customer Service:

Cancel Items with Delivery
(800) 732-7747

Cancel Items with Store Pickup
(800) 349-4358

Computer Repair
(800) 877-8701

Craftsman Club
(800) 682-8691

Home Delivery
(800) 416-6031

Installation
(800) 497-4402

Product Installation Questions
(800) 463-7924

Repair
(800) 469-4663

Sears Credit Card
(800) 917-7700

Shop Your Way program
(800) 991-8708
Accesibility:
(800) 697-3277
Complaints/ Feedback:
(888) 311-2262
Online and Store Experience

Headquarters:
(847) 286-2500
Sales/ Reservations:
(888) 294-8444
Book a Repair Appointment

(888) 248-1585
Book a Repair Appointment

(800) 366-7278
Order Parts

(800) 252-1698
Parts And Part Orders

+1 787 287 3800
Parts And Part Orders

Other Info

+1 847 286 2500 +1 800 665 2127 (Sears Home Services) +1 866 850 0518 (New Orders) +1 877 550 9254 (Existing Orders)
3333 Beverly Road
Hoffman Estates , Illinois
United States – 60179

Company Address
Transform SR Holding Management LLC
3333 Beverly Road
Hoffman Estates,
United States

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Complaints & Reviews — Sears

I sent a message to sears.com 4 times about my order and I said You sent me a lost claim message June 24th can you update me on the process? I paid for Sony PlayStation 5 Console with COD Black Ops Cold War Game and Accessories and the total was 1, 253.74 but I never received it... Read more➤
16 Jul, 2021

Repair my clothwasher

U called for repair snd the person who answered didnt help me I Don have the machine style nor trademark with me but he had on file all my equipments so I had to hung up and look for the trademark and all the data he wanted me to give him How come if you have my... Read more➤
I can not believe the incident that happened to the customer on 8/28/2015 is exactly what has happened to me on 7/7/21 and again in 7/16/21. Identical situation which is unacceptable. I purchased a Kenmore refrigerator that is leaking in the top shelf from inside the…
16 Jul, 2021

Service tech

Says she works from home and has no manager I was given 10- 2pm Called 1245pm – recording says 110pm to 230pm Then spoke with Donald at 315pm he said my appointment is now 1pm to 5pm This is a poor way of customer service. You made me sit home all morning for a lyes about your... Read more➤
Terrible customer service. Trying to get timer on dryer fixed since May. Call Sears, on hold for hours at different times, then hung up on. If timer not available, I want a new dryer immediately

Poor service / fraud

I would like to draw attention to Statoil's disordered car wash system, One moment the car wash check was valid for a month, then after a week, it was again a month, then two weeks! Customers are not informed. If there is a change in these terms, it would only be normal if more information were also available or the seller was aware. For a specific example, I bought a detergent check 2.06 with the idea that it will still be valid for two weeks, but than that, I went to wash the car 10.06 and I am told that the coupon is not valid because As of now, he has only been working for one week. I contacted the manager of the given filling station, who did not reject in a kind vote, we need to learn to read... where then our service culture. I'm exactly a customer of this gas station and now it's clear I won't leave my money there.

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