More Contact Info

Toll-Free Number:

(877) 727-1909

Customer Service:

(631) 773-4900

Other Info

Other Info (opening hours):

Hours of Operation:

Monday – Friday 9am – 7pm EST

Saturday 9am – 5pm EST

Sunday 11am – 5pm EST

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Complaints & Reviews — Pc Richard And Son

9 Aug, 2021

Difficulty getting warranty

Nothing but issues with my refrigerator since purchase. I have had this refrigerator serviced over 5 times with the last 3 services being within the last year and a 1/2. Each time I have lost at least $350 to $400 dollars worth of groceries. It is the same issue each…

Appliances and Electronics

29 Jul, 2021

Need upper management

It is impossible to get anyone above basic customer service. Their website gives you one option and even with that, you have hold times of 30-45 minutes. Its awful.

Appliances and Electronics

26 Jul, 2021

We Service what we sell……When we get around to it.

Was always a loyal PC Richards customer, but not any more! My 4 year old LG fridge is no longer getting cold, called for service under their warranty and had to wait a week. Repair guy shows up, listens to the fridge and says it needs 4 parts. He said parts are not in…

Appliances and Electronics

23 Jul, 2021

PURCHASED LG WASHER DRYER COMBO, HAS BROKEN DOWN 3 TIMES AND HAVE BEEN GIVEN THE RUN AROUND

I purchased an LG Washer Dryer Combination machine from PC Richards and Son in Nanuet NY. Since date of purchase the machine has broken down 3 times requiring a repair person and new part. On each of these occasions I had to take time off from work (unpaid) and wait 2…

Appliances and Electronics

23 Jul, 2021