More Contact Info

Customer Service:

+632 858 0706

Customer Service:

+632 858 0706

Emergency/ Hotline:

+6 328 858 0777

Hotline

Legal:

+653 157 5555

Privacy Inquiries

Other Info

Other Info (opening hours):

Hours:

Live Chat:

Monday – Sunday 9:00 am – 6:00pm

Hotline:

Monday- Friday: 9 am – 6 pm

Other Locations:

Philippines
Level 2 B7 Bonifacio High Street,
Bonifacio Towers 295. Global City
Taguig City, Philippines

Hong Kong

Unit 709, 712 And 725, 7/F, The Wave,

4 Hing Yip Street, Kwun Tong,

Kowloon, Hong Kong, HK

Vietnam

Copac Building, 12 Ton Dan, Ward 13,

District 4, HCMC, Vietnam, VN

Kuala Lumpur

Jalan Dua, Kuala Lumpur,

Federal Territory of Kuala Lumpur

55200, MY

Jakarta

Menara Bidakara I Lt 17,

Jl. Jend. Gatot Subroto Kav. 71-73,

Menteng Dalam,

Tebet Jakarta Selatan 12870, Jakarta, ID

Company Address

Zalora Philippines

10 Hoe Chiang Rd

Singapore,

Singapore

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Zalora Philippines , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Zalora Philippines

21 Jul, 2021

Im so disappointed

I have ordered goods worth 26,910 but the item arrived only worth 3,500 and yet they collected the whole amount of 26,910 i already email them chat them but no response im so pissed

Footwear and Clothing

15 Jul, 2021

Where is my exchange item order?

I exchange my puma shoes to a size 6..until now the shoes is not arrived.. Its been 7days.. When will my shoes arrived?

Footwear and Clothing

13 Jul, 2021

Voucher not applicable

Good evening. I would just like to bring up this issue regarding the voucher 40PBUNNY that applies on Playboy Bunny bags. It says that it offers extra 40% discount with no minimum spend but when Im about to apply the code upon checkout, it does not apply. Kindly help me with this concern.

Footwear and Clothing

28 Jun, 2021

Im waiting for my vouchers

i would like to know if i have vouchers to be collected as part of zalora now free shipping purchase?

Footwear and Clothing

26 Jun, 2021

I love zalora

This is not really a complaint. I am asking from your good office if its still possible for another exchange of the items I got because they dont fit me. I originally ordered Small size. Exchanged to Large already but its kinda big. Is possible to have it exchange to Medium sizes? Thank you

Footwear and Clothing