More Contact Info

Customer Service:

+632 858 0706

Customer Service:

+632 858 0706

Emergency/ Hotline:

+6 328 858 0777

Hotline

Legal:

+653 157 5555

Privacy Inquiries

Other Info

Other Info (opening hours):

Hours:

Live Chat:

Monday – Sunday 9:00 am – 6:00pm

Hotline:

Monday- Friday: 9 am – 6 pm

Other Locations:

Philippines
Level 2 B7 Bonifacio High Street,
Bonifacio Towers 295. Global City
Taguig City, Philippines

Hong Kong

Unit 709, 712 And 725, 7/F, The Wave,

4 Hing Yip Street, Kwun Tong,

Kowloon, Hong Kong, HK

Vietnam

Copac Building, 12 Ton Dan, Ward 13,

District 4, HCMC, Vietnam, VN

Kuala Lumpur

Jalan Dua, Kuala Lumpur,

Federal Territory of Kuala Lumpur

55200, MY

Jakarta

Menara Bidakara I Lt 17,

Jl. Jend. Gatot Subroto Kav. 71-73,

Menteng Dalam,

Tebet Jakarta Selatan 12870, Jakarta, ID

Company Address

Zalora Philippines

10 Hoe Chiang Rd

Singapore,

Singapore

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Zalora Philippines , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Zalora Philippines

16 Jun, 2021

Incorrect email add

Good Day! I have a exchange item, Please send your email here “farhaparang0829@***.com”, because I can’t access my past email. It should be 6.5 (US). Hope you can update my details. Thank you!

Footwear and Clothing

6 Jun, 2021

Cancellation: 21365****

Good Day I would like to cancel my orders. I just checked and I ordered for Women. I want to order for my friend which is a man. Thank you

Footwear and Clothing

4 Jun, 2021

Redeeming promotion issue

Cant use gcash payment discount Chat support just close our conversation while we are still on conversation

Footwear and Clothing

1 Jun, 2021

No feedback on complaint of wrong item delivered

I ordered a SLIQUE cake cover but received a utensil holder instead. I filed a complaint together with pictures 2 weeks ago in the ZALORA site, but until now, I have not received any feedback. I have already tried calling their customer service number but its always busy. I need the correct item delivered by this week... Read more ➤

Footwear and Clothing

28 May, 2021

Change of delivery address and contact number

Hello! I have a concerned regarding with my details..I would like to change it,I indicate the wrong address..I was pre occupied and I forgot to put my new address..hope you can assist me with this matter..Thank you!

Footwear and Clothing