Called your online Saks Off Fifth. Placed a order on August 15, had put in wrong address called again on the 18 to correct address. Was told it was corrected. Was delivered on the 24Aug21 still with wrong address. During this time I spoke with four associate, ask to speak to supervisor one was never put on...
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I had recently placed an order during tax free weekend. For whatever reason, the website charged me for sales tax when it’s clearly an oversight on the Sak.com website. When I tried to contact Sak.com customer service with 2 phone calls and follow up emails, there was no help in the matter and they refused to admit...
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If you hired people with IQs above 30, perhaps they would be able to comprehend questions/issues posed to them. I have never dealt with such stupid people in my life. Don’t know what has happened to Saks, but the service has taken an extreme nose dive. Will shop at my local store, but never again online. Not...
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Payed 15.00 to get my order in two days at a temporary address. Order will be delivered on Thursday instead of Tuesday and I am leaving on Wednesday. Called customer service and to customer service supervisor who was not able to do anything after spending 1 hour an 35 minutes. All he did was refund me the...
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Order 28662**** charge $247:14 is correct. Same day had additional charges from Saks Ave on $98.25 and $147.89. No confirmation on these orders. Please refund me the $98.25 and $147.89 that I was charged July 29th. Yours Sincerely, Natasha Fox pH (808)670 ****
I have been a Saks customer for so many years and never had this nonsense with their phone system. I don’t understand why I can’t get a live person to get me to the department I need. It took several tries, both the operator and a department I could get to thinking I could be transferred rang...
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I thought these were boots my husband ordered so I inquired. nope. Then I saw them and thought I remember u from last year!! U were cancelled why r u here? Asked for return label or pick up both husband and I r 100% disabled vets and its a long trek to and from town. Town besieged...
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Person hung up on me. So rude. After I explained the situation I also received this merchandise late and damaged. User’s recommendation: Customer service awful.
I returned order 280998****31 thru Fedex ( your package ). The package is lost . I have contacted Fedex and they are tracing it . 071562****
In December 2020 I Ordered Two pairs of shoes from sale fifth. My package said delivered when I was away but I came home to NOTHING! I’ve put in a complaint with the company that supposedly delivered them. They told me I had to deal with them through sans Fifth only and that said fidth had to...
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Bad Internet
Liva's Internet is useless. Every night it has problems, guilt is slow, or pings jump in the sky. I do not recommend anyone to sign a contract with this company. Maybe someone knows how to terminate a contract without penalty?
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