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Average Rating:

2.11 / 279 votes / 34 reviews
PO Box 550857, Jacksonville, Florida, 32255-0857
United States

Phone number: (800) 282-4548
Web: http://www.availity.com/

Category: Insurance

Toll-Free Number:
(800) 282-4548
Customer Service:

Revenue Cycle Management Customers
(877) 927-8000
(800) 826-6762
Compliance and Ethics Helpline

Technical Support:
(800) 973-3957
Patient Access Customers

Other Info

Other Info (opening hours):


Monday – Friday: 8:00 am – 8:00 pm Eastern

Other Location:

510 East 96th Street, Ste. 400

Indianapolis, IN 46240

8th Floor, B Wing, M2 – Madhuvana North Avenue

Manyata Embassy Business Park, Outer Ring Road,

Nagawara, Bangalore – 560045

Tel: (080) 6751 9600 – 9620

Company Address
Availity, LLC.
5555 Gate Pkwy, Ste. 110
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Availity , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Availity

Very frustrating. The website seems to be down quite often. Very frustrating when so many insurances use Availity. User’s recommendation: Do not use it.
It is extremely poor since I never received a response from Availity to resolve my claim issue. I still need assistance.
Although the website displays an option to gain customer support though opening a “ticket,” the link is deactivated. The only way to access support is through calling with an excessive wait time User’s recommendation: Look for Other Options Before Purchasing.
14 Dec, 2020


Apart from not being clear that ONLY commercial payments are acceptable for Organization validation, not being able to find claim status, using information from a PAID claim. Carriers using AVAILITY must be told that they are not being served well. The customer…
I cannot find anything on the site and when I do it is not even what I need. It has dropdown menus with missing insurance companies whom they say are not on their because the “insurance companies choose to not be on the list” Makes no sense to me ….Or it states “you are not authorized user”... Read more➤

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