Vodacom




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Vodacom

Average Rating:

1.13 / 1022 votes / 127 reviews
Vodacom Ltd.
Block H, Metropolitan Office Park 82 Wessel Rd Johannesburg South Africa
Johannesburg
South Africa

Phone number: +27 82 111

Category: Telecommunications

Links of Vodacom
Customer Service:

Cancellations
+2 782 1958

Fibre
+2 782 1904

Repair call centre
+2 782 1944
+2 782 1960
+ 278 2135
Customer Service:

Cancellations
+2 782 1958

Fibre
+2 782 1904

Repair call centre
+2 782 1944
+2 782 1960
+ 278 2135
Vodacom Emails:
Marketing Inquiries
Headquarters:
+2 782 1940
Sales:
+27 821 7844
Company Address
Vodacom
Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley
Midrand ,
South Africa

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Complaints & Reviews — Vodacom

I requested a number swap on one of my contract lines. I confirmed the number I wanted changed 3 times if not 4 and still the consultant changed the incorrect number. I requested for the error to be reversed and my number reinstated to me. It is now day 5 with no resolve. I need help asap.
From beginning of February this year, there was an agreement made with me to pay towards my account which was n arrears, I was given an amount specified by them to pay over 6 months till end July. I have been making steady payments of slightly more each month then the amount stipulated. End of June after... Read more➤
Good day I have had a contract with Vodacom for almost 21 years. Due to COVID 19 and lockdown I have lost my business and all income resulting in financial difficulties as I was unable to pay most of my account. I have not received any communications in the last few months from Vodacom that my account... Read more➤
URGENT MATTER THAT NEEDS TO BE RESOLVED ASAP. WE ARE IN OUR 2 WEEK PERIOD OF CANCELATION, WE HAVE BEEN TRYING TO REVERSE THE UPGRADE SO THE CANCELLING CAN BE DONE ON THE FOLLOWING 5 CONTRACTS. WHAT A STRUGGLE SINCE WEEK 1 Please call Mr Hennie Kruger [protected] id [protected] regarding reverse of the following contracts so... Read more➤
On 17/06/2021 i upgraded on line on cell no [protected]. I wanted an samsung galaxy a52 lte red 5gb 200min top up as advertised in your book. Upgrade ref vodacomonlin-[protected] on 15/08/2021 i contacted 0821945 and was informed that there is no stock and i could not be informed when will i receive my phone on 18/08/2021... Read more➤
I have been dbl debited by Vodacom since Oct 2019 Yet I have an arrears that was supposed to be cleared and they only credited me the amount of a number that I canceled and they did not process so it was being billed. This issues is continuing from July this year when I picked up the... Read more➤
ID:[protected] Names:Mitswaile Kenneth Mokoena Vodacom Accont Number:I8174924-0 I started my contract in December 2020 for Sumsung galaxy s20 ultra with airtime subscription of R152.17, my monthly payment for 36 months is R729. On the 17 july 2021 I requested for a settlement amount, and was given 2 options to settle/cancel. 1st option, was that I pay off... Read more➤
9 Sep, 2021

Vodacom

On the 14th of June 2021 I spoke to Snowy from Vodacom and requested Vodacom to remove the special offers for gigabyt and the 20% discount on my number [protected] all to find that the consultant said that it was removed i then paid July statement in August more funds where deducted and now in September was... Read more➤
I recently re-newed my telephone contract and was not happy with the phone I refused to take it and the consultant said because I have already signed for the contract there is nothing they can do I must just take the phone. The manager also got involved but still it did not help as I was told... Read more➤
I upgraded 2 weeks ago to a caterpillar S42, upon receiving the phone i completed a sim swap and the phone kept on say No Sim, i went the next day to Vodacom woodlands and the confirmed the phone was damaged . i contacted Hilda at upgrades and she organized that they collect the damaged phone, it... Read more➤

Harassment and Persecution

Never send any emails to this company of thawed idiots! I was just painting about some insignificant nuances in their offer, but now they are haunting me with countless offers, stupid advertisements, sick calls... - it's just madness! The saying comes to mind - because shit touches, because shit stinks. And that is exactly my experience with this corner firmel. I do not recommend to anyone.

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