I have done my upgrade online on 7 July 2021 for the A52 LTE and srtill there is no stock availiable. When I phoned today I got told that hopefully they will have stock by 17 September. This is ridiculous. Why advertise a phone if you will not get stock for a long time. Apparently I don’t...
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Good Day, Please find that I have contacted Vodacom's collection centre 18 times since Saturday the 21st of August 2021 and still have not been assisted. I phoned in on Saturday and spoke to Gomotso Ref: Gomotso21/08/2021SCCollections, who advised me my account was paid in full and that she would send me the PAID UP letter. As...
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Issue Background: On 7 July 2021, I received a call from Vodacom for the upgrading of two existing data packages. I conveyed that i do not want to upgrade the contracts and want to cancel them as it is data contracts I took out years ago for my two daughters and it is not required anymore (this...
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I have called Vodacom on the 5th of January this year to ask if they need a notice of cancellation but the agent told me that I don’t need to give notice, the contract will be automatically be cancelled. On the same month one of their retention’s agent by the name of Muzi called me to persuade...
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Good day I am extremely furious with the service that my husband and are receiving for Vodacom. Firstly Vodacom made a mistake on they side and stopped my husbands debit order, thus leaving him in arrears. We are currently buying a house and was unable to do so, due to this account been in arrears. In July...
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Harassment and Persecution
Never send any emails to this company of thawed idiots! I was just painting about some insignificant nuances in their offer, but now they are haunting me with countless offers, stupid advertisements, sick calls... - it's just madness! The saying comes to mind - because shit touches, because shit stinks. And that is exactly my experience with this corner firmel. I do not recommend to anyone.
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