I have been struggling the last 4 months to get some service out of you. Collection department is absolutely pathetic. I have been paying in cash at a vodacom store for the last 4 months and then i send you the proof of payment to [protected]@vodacom + [protected]@vodacom and it seems that my email just goes to...
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Fiber was installed on the 21st of August 2021, its now the 31st of August 2021 STILL No resolve, no internet, no service only a sh! yt load of complaints on hellopeter.com I then decided to cancel on the 28th of August 2021 due to not having any joy out of my current interaction with Vodacom Fiber...
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Vodacom installed March 2021 fiber router for me. Since it was installed it never worked. I phone them, send emails. Only promises. They were twice at my place but no luck. Today I received an email saying that the problem is resolved and case closed. But still not working. How can Vodacom install a router and 5...
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On 18th August I processed an online upgrade application for a Samsung A52 5G phone. I received a “Upgrade Confirmation” email the same day that my new device is on its way. The email confirmed the device, plan type, contract duration, minutes & data allocation, and total cost of R458.00 pm. On the 26th August I contacted...
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I am a customer with Vodacom since 1997. In May this year I upgraded and I was given this Huawei P smart 2021. My complaint is why did they not tell me that Google does not support Huawei anymore. Now I got this phone and must pay for it for 2 years, and I can hardly use...
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Harassment and Persecution
Never send any emails to this company of thawed idiots! I was just painting about some insignificant nuances in their offer, but now they are haunting me with countless offers, stupid advertisements, sick calls... - it's just madness! The saying comes to mind - because shit touches, because shit stinks. And that is exactly my experience with this corner firmel. I do not recommend to anyone.
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