Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

3 Jul, 2021

My purchase was never delivered

So Fed Ex states a a package was delivered saturday june 26th at 4:45 pm after being delayed a few times. I waited for this package to be dropped/delivered but it never showed up on my property. So I read your support links, not to supportive to wait 14 days…Wait for what ???? So a small purchase... Read more➤

Clothing, Shoes and Acc

1 Jul, 2021

Goodybox

I was charge for the goody box I received but I need a refund imiiatly I didnt know it was 300 dollars worth of clothes I didnt like

Clothing, Shoes and Acc

1 Jul, 2021

Charged for a return

I returned my items and they were just returned back to my address yesterday. I was charged for not returning the items but it was a mailing issue with USPS, not me. I need to be able to resend the items and get my money back.

Clothing, Shoes and Acc

1 Jul, 2021

I need to speak with someone

I still need to speak with someone at ThreadUp and have found NO way to call or get them to call me. Any help with connecting me with someone, I would appreciate it. Thanks!

Clothing, Shoes and Acc

30 Jun, 2021

Unhappy with quality of items and inability to speak to a customer service representative

I have ordered and returned 2 items – the first had a moth hole. The second was dirty. And Im trying to return a third item that has multiple moth holes. I want to speak to a customer service representative to change my return from a thredUP credit to a full refund. I dont want to do... Read more➤

Clothing, Shoes and Acc