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I called the number given for customer service. The message said to leave a message only if it had to do with hard-of-hearing communication. They said no other requests would be dealed with and calls would not be returned. User’s recommendation: Don’t do business with thredUP.
Original review updated by user Jun 29, 2021 I’m encouraging anyone with quality, gently used clothing to NOT sell on eBay or Poshmark. Dealing with buyers on said platforms is nothing short of a nightmare. ThredUP is newer, and recently publicly traded on the stock market. I’ve sent two boxes of gently used workout gear (Lululemon, Nike,...
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The prices that were shown in red was not the same at check out. The cords were marked 18:00 and showed up much higher. They are very used as stated but at 18:00 that would be alright. I want to SPEAK to someone Thank you Pissed off customer
I ordered bundle number 154**** and the BCBG top and Gap top were both received but the tracking info on the website does not show it as being received, so the website is not allowing me to return these. Could you please help? Also, I ordered bundle number 3233**** on June 21 and it is not June...
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My return has not arrived twice to your company. The tracking says you are in receipt of package. Please call or email. 916 425-****. Hdevine@***.com. Thank you. Hilary