Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

22 Jul, 2021

Bought an e-gift card…. it’s been 2 days, still not received

Purchased an e-gift card, for my daughters birthday, 2 days ago still havent received it?? Checking on the status of the gift card purchased

Clothing, Shoes and Acc

22 Jul, 2021

Additional information

I sent an email regarding a tote I ordered. It did not match the advertised description. I tried to add photos but it did work. You need to see them to compare them with what you received.. I was contacted by ThreadUp and they gave me a credit for the handbag and told me to keep it.... Read more➤

Clothing, Shoes and Acc

22 Jul, 2021

Never received my package. Ordered June 19th

Havent received my package nor have you responded to any emails and chats. Ridiculous and terrible customer service!! Been shopping with you for years!

Clothing, Shoes and Acc

22 Jul, 2021

My cloth

I sent my clothing in to sell and I have had no communication from three up to say what they are doing with my cloth User’s recommendation: Do not send your cloth to them.

Clothing, Shoes and Acc

21 Jul, 2021