Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

19 Jun, 2021

Needing to cancel an order

Need to pay IRS.Dont have the money to pay for order.Would like to cancel order please.Issuevrefund also.

Clothing, Shoes and Acc

18 Jun, 2021

Resolved: Thieves

Update by user Jul 23, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Jun 18, 2021 I sent a box of 18 items. All in great condition and several never worn. Most were name brand like Cabi, Polo, Fabletics, etc. I kept receiving emails saying processing of my... Read more➤

Clothing, Shoes and Acc

18 Jun, 2021

Sent in an item by accident

I purchased 2 pairs of heels. I was returning one pair. I accidentally packed the one shoe I was returning and the one shoe I was keeping. How do I fix this? Do I return both unmatched shoes ? And you send back the ones I want?

Clothing, Shoes and Acc

17 Jun, 2021

Reporting Credit Card theft on 06/15/2021 After requesting refund placed back on card used for purchase on 06/15/2021

Reporting Credit Card theft on 06/15/2021 After requesting a refund to be placed back on the card that was used for purchase on 06/15/2021. The ThredUp employee then stole my card information to purchase a Lyft driver on 06/15/21 in the amount of $9.89 at zipcode 94107 CA and again for the amount of $9.81 at the... Read more➤

Clothing, Shoes and Acc

17 Jun, 2021

Removable issues

MMoney app. $210 removed from my bank account without my knowledge or permission.I went to my account to pay my rent and found out that Thredup took without my knowledge or permission User’s recommendation: Don’t use this application. Done without my knowledge.

Clothing, Shoes and Acc