Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

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Complaints & Reviews — thredUP

21 Jul, 2021

Did not receive my order but charged

Paid over $118 dollars for a dress. My account was charged. No dress &;;;;;;;;;;;;;;;;;;;;;;; no response from seller. Joanie Porter 303-525-****

Clothing, Shoes and Acc

21 Jul, 2021

Took my cloth and now I don’t want hunk they have any intention of selling tgem

I sent in my bag of cloth to them and I have never gotten any information about I they want my cloth to sell or not I have sent them several messages and I never hear back from them I would like them to just send me back my bag of cloth

Clothing, Shoes and Acc

20 Jul, 2021

Customer service not contacting

I wanted to cancel my account so I did a could months ago but I got another box at my old address. I went on again and deleted the account. I was going to keep a few things and send some back. But I can no longer get in to account to let them know I am... Read more➤

Clothing, Shoes and Acc

20 Jul, 2021