Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

21 May, 2021

Cash out problems

I Sent kit to sell on thread up. All items sold although the amount was minuscule I still have not been on able to cash out. I selected cash out with debit card, I was redirected to Stripe website, I gave all of my personal information, and it showed 0.00 cash out available and now My thread... Read more➤

Clothing, Shoes and Acc

21 May, 2021

Trying to Cash Out!

I have had a $39.00 (and change) cash out available for months. After not seeing anything that I’d like to purchase with it (and I’ve tried), I decided to cash out. I used the Cash Out With Debit Card option and was directed to Stripe. I entered all information asked…

Clothing, Shoes and Acc

21 May, 2021

The voice message says they would not call me back.

I would like to please talk to a human about my return. I am unable to get on the website to the return next step. Thank you. Darla Erickson

Clothing, Shoes and Acc

17 Apr, 2021

Duped by seller

My Order number is [protected]. I placed an order because the seller indicated the details about the item. I received the the item and it was not as described. I checked the web site to see if I made a mistake. There is absolutely no description of the item I purchased. I believe the seller led me... Read more➤

Clothing, Shoes and Acc

10 Apr, 2021

Impossible to return items

I ordered two items from THREDUP. They don’t fit. When I purchased them it said that they were eligible for return. I went to the returns page and it is blank. There are no icons to press to start a return. The chat box is not helpful, they keep sending me back to the blank returns page.... Read more➤

Clothing, Shoes and Acc