Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

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Complaints & Reviews — thredUP

26 Jul, 2021

I am new to selling

I am not a pissed customer. I’m a potential team member interested in selling my clothes through your online or physical store. How do I go about it?

Clothing, Shoes and Acc

25 Jul, 2021

It shouldn’t take this long to ship my items I want a refund

It didnt take them long to take the money out my account it shouldnt take this long to ship my orders it still havent shipped I want my money back

Clothing, Shoes and Acc

24 Jul, 2021

Need information for my bag send 3/24/21

Got it! YOUR THREDUP X BANANA REPUBLIC KIT IS IN OUR HANDS Bag #B2MKN-4C4H5 Left side arrows The fun begins. Our highly trained style experts are excited to see what you’ve sent in. Right side arrows We Love Our Sellers Thank You For Your Patienc

Clothing, Shoes and Acc

23 Jul, 2021

Product looked like something I wouldn’t have even GIVEN away to a friend. Honestly, trash worthy.

I paid $80 something for a used coach bag. It honestly doesnt even look good enough to give away. So, not only am I not satisfied with my purchase, its also been *** trying to get ahold of anyone to return the product and receive a refund.

Clothing, Shoes and Acc

23 Jul, 2021

Sent 9 items in bag but only see 8 items sold

Sent bag with 9 items but I only see 8 items sold. Want to know what happened with the 9th item. The 9 th item I do not see is a denim jacket from JCrew size small. What happened to that item????!!! User’s recommendation: Don’t know yet.

Clothing, Shoes and Acc