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Average Rating:

1.36 / 794 votes / 98 reviews
170/175 Lakeview Drive, Airside Business Park, Swords, Co.

Phone number: 1800 325 542

Category: Appliances

Links of Trane
Toll-Free Number:
(888) 232-5290
Customer Service:
(740) 655-5324
(844) 801-6998
(800) 945-5884
(732) 652-7100
Company Address
Trane Technologies Company, LLC
800 Beaty Street, Building E
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Trane, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Trane

Bought this unit a little more than 3 years ago. Purchased Train cause I mistakenly thought it was a quality product. Turns out, it’s not. The TXV valve has been an ongoing problem for Train (lawsuits/recall). Unfortunately mine is not in recall but it’s obviously still a product defect. Customer service agent was incompetent and worthless. I... Read more➤
On July 30, 2021 – we ordered a 5-ton Trane condenser + air handler. When the order was place by the service company we were told that the air handler is in stock but the condenser is on back order. Since this day we have been asking for an estimated delivery date for this back ordered condenser.... Read more➤
Faulty unit with repetitive issues.The latest blow out $2900..Dealer blames Trane..Trane blames the dealer..Can’t get problems addresses.Dealer quit selling Trane because customer service sucks.strung along for a month to even get to talk a tier 3 rep to be told sorry..cant help you..your problem may be from incorrect run around.. t.. ndled User’s recommendation: Run from... Read more➤
3 Aug, 2021

Trane 2.5 ton unit

I bought new construction home approximately 3 years ago with two Trane units installed, a 2 Ton and a 2.5 Ton. By Carolina Comfort Air, NC. The 2.5 ton was having issues cooling and Carolina Comfort Air was called out. The technician discovered that the air handler coil was leaking from two factory braised spots. A new... Read more➤
I purchased a Trane air conditioner in October of 2019. I had the unit serviced for preventative maintenance in May 2021. This was supposed to be an free service call under the waranty. The service tech said the unit was low on coolant and added some resulting in a charge. In June/July I noticed the unit was... Read more➤
20 Jul, 2021

Coil leaks

Purchased Trane unit XR17 inApril, 2019. After three months, the coil leaks. Coil was replaced/no charge. Last week, July, 2021, the replacement coil started leaking. Cost me $945. Problem is, there is no guarantee this coil will hold up. I have always purchased Trane air conditioners. After two years I have gone through two coils with the... Read more➤
On 8/23/2019, I paid $5, 280.00 to Heaven's Breeze A/C P.O. Box 272442, Tampa, FL [protected]. A Trane A/C was installed and a heater. In addition I have paid 2 times $75.00 and was told on their last service that a coil was damaged. The coil is still under warranty. Today 7/19/2021 they want to charge me... Read more➤
12 Jul, 2021


System installed Sept 2019. July 2021, refrigerant leaked out of the coil. Part of the coil actually fell off due to poor manufacturing. 1 day later the compressor stopped working due to the refrigerant leak. Warranty does not cover the $1,000.00 labor bill to replace these 2 components. Hard to recommend a Trane. Save money and buy... Read more➤
This was very frustrating and zero help to resolve was offered… my feeling about Trane at this point…Worst Customer Service and response to customer needs in the business. Why would I recommend this brand to anyone after this frustrating experience? They obviously do not live by their motto. Its hard to stop a Trane.. no so much…Their... Read more➤
I bought the house and the previous owner installed Trane four years ago and have a ten-year warranty. My Ac stop working and I contact Trane to fix .they send me a guy who told me this is not from the company first and later change the subject to the warranty is not…


I suggest you watch out for these fraudsters. And for 2 years does not seem to know that has not paid money for work at the same time resting in warm countries and considers himself an honest entrepreneur.

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