Original review updated by user Jun 16, 2021 I’ve been unable to log into my account to print a return label and the customer service number says the call is very important, hold times may be longer than expected, etc. and then it hangs up. I also returned a pair of shoes and have not received credit.
I placed an order with this website on 5/25/21, and it arrived 8 days later on 6/2. When I opened the box I discovered that they sent me the wrong size shoe, I had ordered a size 12, and received a size 13. Turning to their site to set up an exchange, it was not an…
I ordered shoes on June 10,2021 with 3 to five day delivery. Still do not have shoes. Went to site and the the site stated shoes not shipped. Today is June 14,2021 and shoes still not shipped. User’s recommendation: do not order from these people.
Do not buy from shoes.com. I bought a pair of sneakers from them on 5/30/2021. It has been 12 days, and they haven’t shipped them yet. I’ve left multiple emails, they haven’t gotten back to me. Every time I send an email, they send an automated message that is useless. The phone number doesn’t work, when I...
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I reached out via the online form with all information needed. Still, I get an AI response from Katie, the computer, with basic information that I already did before reaching out. It’s been 11 days since I placed my order. I received 3 out of 4 pairs of shoes. The 4th pair still doesn’t have a tracking...
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