Shoes Com




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Shoes Com

Average Rating:

1.22 / 335 votes / 40 reviews
Shoes Com
1 Constitution Wharf Ste 200, Charlestown, Massachusetts, 02129
United States

Phone: (888) 200-8414
Web: https://www.shoes.com/

Category: Footwear and Clothing

Toll-Free Number:
(888) 200-8414
Customer Service:

outside the US
(617) 451-2880
Other Info

Other Info (opening hours):

Regular Customer Service Phone Hours:

Monday – Friday, 8:00 AM – 6:00 PM ET

Saturday & Sunday, 8:00 AM – 6:00 PM ET

Company Address
Shoes Com
1 Constitution Wharf Ste 200
Charlestown,
United States

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Complaints & Reviews — Shoes Com

30 Jun, 2021

Cant get help

I’ve emailed 4 or 5 times with no response. I called yesterday, held 45 min only to be hung up on. Called back 2 more times, same thing happened. I can’t get any communication. They are leaving me no choice but to have to resort to a dispute with my credit card soon. I never received any... Read more➤
SH00449035 Order I have been emailing you about this order over and over and you are not answering my email with any specific information!! I ordered three pairs and only received two. I ordered them five weeks ago. Ive already registered a complaint with Rakuten My next step is to register a complain with the better business... Read more➤
23 Jun, 2021

Order shoes

Can u please look up my order and tell me what is going on I still haven’t received it I ordered June 4th
I purchased New Balance shoes from Shoes.com, but I never received my package. I wrote to their customer service 2-3 times and also called several times, but there isn’t any response and I don’t even have my refund yet. User’s recommendation: Dont use shoes.com for any purchases.
Update by user Jul 24, 2021 Company fixed the issue and I have been provided with full refund. I filed official complaints online with the Better Business Bureau & the Federal Trade Commission as well as posted details about the difficulties I had with shoes.com on several online consumer complaint websites.Shoes.com did not respond to the 1st... Read more➤

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