More Contact Info

Toll-Free Number:

(888) 200-8414

Customer Service:

outside the US

(617) 451-2880

Other Info

Other Info (opening hours):

Regular Customer Service Phone Hours:

Monday – Friday, 8:00 AM – 6:00 PM ET

Saturday & Sunday, 8:00 AM – 6:00 PM ET

Company Address

Shoes Com

1 Constitution Wharf Ste 200

Charlestown,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shoes Com , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shoes Com

20 May, 2021

Scamming consumers

No way to return an item. Fake information on site about online forms. No one answers phone. Customers cut off while on hold. Will need to contact BBB. User’s recommendation: Shoes dot com is a scam; do not order from this company.

Footwear and Clothing

10 May, 2021

Received the wrong size on a partial shipment did not receive second shipment

Did not receive the second pair crocs in the other crocs and they sent they were the wrong size its been three weeks now I have the black pair of crocs but Im not receive the pink ones and they sent the wrong size so I missing a pair crocs and they sent the wrong size and... Read more➤

Footwear and Clothing

3 May, 2021

You have taken my money and have not delivered shoes

Haven’t received order that was placed on April 20 have Not gotten a response from you please give me a refund User’s recommendation: Do not shop shoes.com they don’t bother to get back to you won’t answer phone calls just steal your money and don’t deliver shoes.

Footwear and Clothing

30 Apr, 2021

Return wrong size

I need to do a return and the website is not working. They are not responding to email except the standard we received your message and instructions which of course are not working. They are not answering the phone.

Footwear and Clothing

27 Apr, 2021