would like refund for the coffee
Have called twice and waited over an hour each time to seek help de scaling my machine. Both times the phone connection was not good and both times the gentleman that answered the phone took my phone number to call me back. And YES he never called back so I still have a descaling issue. Need help...
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I have had 4 machines in the last 2 years they all break down. Good coffee useless machines. Now we have to send ours off again, to be fixed. The box will be here in 10 days (brand new machine leaking coffee) and then they will fix it and send back. In the meantime we have no...
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Twice, after one hour wait for phone help with no one picking up. defective “new machine” was replaced but no way to return bad unit at Espresso’s expense as promised on an earlier call a week ago by agent. I have wasted such valuable time and there is no way to find an answer. Terrible service. I...
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Having been a coffee expert was miffed at receiving an email from Nespresso stating as I didn’t purchase 1000 capsules I was being downgraded to coffee connoisseur, despite having spent 500 euro on coffee and confectionery during the year. Will be purchasing generic capsules and confectionery from my local supermarket from now on. Greedy company that doesn’t...
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Fraud
Poor service. Bring only the main course, although we took the lunch offer. He later replied that the soup was not brought, because although it was included in the lunch offer price, we did not say that the soup should be brought. Good thing the forks brought. In addition, when we ate, we looked over the table and started screwing the lamp on the table.
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