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Average Rating:

3.34 / 476 votes / 59 reviews
2401 44th Rd Fl 12
Long Island City
New York
United States

Phone number: +1 800 566 0571

Category: Food and Beverages

Links of Nespresso
Toll-Free Number:
(800) 562-1465
(877) 964-6299
Company Address
Nespresso USA Inc.
111 W. 33rd St., 5th Floor
New York,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nespresso, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Nespresso

So I signed up to the subscription plan. First month free which I got charged for and the credit never applied. Apparently a system fault when applying the scheme. Ok first time I can buy that 3 months later an order with nothing in it for £30 appears on my account. No one can explain and is... Read more➤
Ive bought a Lattissima Touch White and after few months the milk froth stopped working. In June/21, after spending hours with customer service line doing several tests on the machine, Nespresso concluded the issue was on the machine milk froth and it needed…
My wife purchased a Vertuo Plus as a gift for myself from Harvey Norman Ireland on a promotion, she wanted to surprise me with the fact that I would get a frother through the order purchase/ registering process, she was advised by the representative in store this was the correct purchase for the Frother Promotion, this would... Read more➤
Extremely poor connection so I disconnected the call Im going to call againPerson on the other end of my call was unable to clearly speak with me due to a phone connection problem
I returned my machine weeks ago and have not heard anything or received my machine back. This is the second one that broke. The first one was leaking when I got it, this one just went haywire.
5 Aug, 2021

Not foaming milk

My steamer heats, but stopped foaming milk. Sometimes it depends on the specific milk, but this time it was foaming milk and stopped foaming the same milk that foamed earlier.
neverrrrrrrrrrrrrrrrrrr order directly from their website. i am STILL trying to receive coffee from July 10th after 3 tries. They’ve either had delays, sent it to the wrong area, and RUDE customer service people, saying I was not allowed to cancel my order. You are better off buying these products from Amazon. Worst experience of my life... Read more➤
My machine was not even a year old yet, and I went through all the steps of descaling and cleaning the machine. The orange light just wouldn’t go away. Everything else worked just fine, the machine just wouldn’t brew the coffee pod. Their customer service was so professional and helpful. They did an amazing job! User’s recommendation:... Read more➤
for days, been trying to get help on fixing my Nespresso matching, There is no such thing as Customer Support at Nespresso. Very bad company User’s recommendation: Don’t buy it until the customer support gets better.
Update by user Jun 09, 2021 Company fixed the issue and I have been provided with product or service ordered. Nespresso will ship the correct Chiara Aeroccino ordered.. Original review posted by user Jun 07, 2021 I ordered the Aeroccino from the Chiara Ferragni collection when it was available and received the standard one black. I called... Read more➤


Poor service. Bring only the main course, although we took the lunch offer. He later replied that the soup was not brought, because although it was included in the lunch offer price, we did not say that the soup should be brought. Good thing the forks brought. In addition, when we ate, we looked over the table and started screwing the lamp on the table.

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