Horrific!! Horrific!!! I loved shopping at the physical stores but the was the have handled going to an online platform is terrible. Do. Not order anything you might want to return for any reason- they wait until the item arrives to tell you via email that you cant…
I need to print out free shipping label for return. Consumer order number 1834**** Sku 1452-seabreeze-16 Sounds 28150-solar navy-16 Email me free shipping label for this 2 items. Thank you
The 1st complaint is you cant use the contact number provided. Secondly, I returned item to Lord and Taylor returns and it was returned to me from Saks Off 5th. So all the information is erroneous. I am stuck with merchandise that is not wearable. I would like compensation for my terrible customer service. Please let me...
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Trying to return a gown for the past week and a half. Sent texts chats emails phone calls. Nobody responds. The dress shows up not refundable when I put in the order. Umber but NOWHERE on the website page did it say final sale or not refundable. This is outrageous. Nobody to contact to send it back...
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I ordered off their site and tried to receive a refund on a dress. Nowhere on the site does it say that I would not be able to return the dress. I have emailed them, texted, and called and have not received a reply. 1. Their customer support line is a scam. I wasn’t…
