More Contact Info

Toll-Free Number:

(800) 223-7440

Customer Service:

(866) 465-8292

Company Address

Lord and Taylor

250 Vesey St,

New York,

United States

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Complaints & Reviews — Lord And Taylor

4 Aug, 2021

Package never got delivered

I never received my packages its going on a month now and I still havent even got an email back about this problem!

Footwear and Clothing

3 Aug, 2021

Can’t return a $150.00 pair of shoes

Their customer service keeps telling me to return them electronically but the link doesnt work at all User’s recommendation: Don’t shop Lord and Taylor I feel ripped off.

Footwear and Clothing

3 Aug, 2021

Need to return and item

I placed an order with Lord &;;;;;;;;;;;;;;;;; Taylor, I need to return it but i am unable to reach anyone in the customer service department. The contact number that was listed is noDon’tD t even their number. I have been a customer for years and not I can’t even get to talk with anyone in the company.

Footwear and Clothing

2 Aug, 2021

Order not received; refund needed

Hello Lord & Taylor, I placed an order on June 12th of 2021. On June 16th some of the items were delivered. I never received the remaining items. I was just reminded of this fact today when I received an email inquiring about a review. I would like a refund immediately for the items that were never... Read more➤

Footwear and Clothing

31 Jul, 2021

I need help with an order and I cannot contact Customer service

I have places an order for a dress. Shopping does not start untill 4-7 business days. Im travelling in 3 days and there is no way to expedite the shipment. I need to cancel the order and I cannot fimd a phone no. That works for Lord and Taylor, I tried emailing them and got no reply.... Read more➤

Footwear and Clothing