I need to check on a purchase made earlier on 8/28/2020 for the amount of 357.85 under Michelle Strength. User’s recommendation: Customer support is terrible.
Good Morning, My name is Dana Gibson and order number is 451115. Their was suppose to be a picture on the backdrop and its not. I sent several emails with my number and the photo that was suppose to be on the backdrop. No response and I also sent several emails when I found out my order...
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Used a gift certificate my daughter bought me for chrismtas to purchase some canvas prints (plus a little cash). Waited a month only to be told that they didn’t have the canvas in stock. I asked for a refund and have been getting the runaround ever since. Customer service says they requested it from accounting, and accounting...
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I ordered a Christmas gift from this company on December 4th. They took my order , billed my credit card and didnt send it. When I reached out to them they didnt respond. After several more tries they finally responded. Two days before Christmas they told me it was out of stock and it was going to...
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Online I ordered a seven inch light barndoor. Two weeks has passed and no word from Backdrop until I called, they don’t have it. Was Backdrop going to contact me? From the complains I’m reading this is there norm. Sad products look great online, customer service is not functioning. I will contact my credit card company and...
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Undelivered shipment
12/19/2020 Toll shipment at iExpress parcel booth at Circle k filling station in Uptown. 21. In December, I decided to check that the shipment had been delivered. It turned out that it has not even been picked up for delivery yet. It was not possible to call the company's representatives, so I wrote an e-mail. I received a reply from the operator: "Hello! Thank you for your e-mail! The information has been delivered and will be delivered to the courier today. " Today is already December 26 and the shipment is still "on its way"?! How come it is that when sending a package outside Melbourne, it has already been delivered, but when sending to MeZhciems, it cannot be delivered for a whole week?! Is it sent through Mars? The company is involved in a charity project that also sends gifts to nursing homes. Is the work organization iExpress really so limping that it is not possible to provide timely delivery so that people have some pleasure at the holidays?!
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