OnTrac




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OnTrac

Average Rating:

2.83 / 817 votes / 101 reviews
2501 S. Price Road, Suite 201
Chandler
Arizona
United States

Phone number: +1 (800) 334-5000
Web: https://www.ontrac.com

Category: Movement and Delivery

Links of OnTrac
Toll-Free Number:
(800) 334-5000
Billing:
(877) 227-5139
Claims:
(866) 432-4277
Technical Support:
(877) 225-6837
Other Info

+1 800 334 5000 +1 877 227 5139 (Sales) +1 877 225 6837 (Technical Support) +1 866 432 4277 (Claims)
2501 S. Price Road, Suite 201
Chandler , Arizona
United States – 85286

Company Address
Ontrac
2501 S Price Rd Ste 201
Chandler,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with OnTrac, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — OnTrac

I haven’t received the following shipment nor any of my family members. Kindly please cooperate by finding my Package. My tracking number is C11595637028297. I have contacted the best buy and they have advised me to contact ontrac. If there is any evidence, then kindly please provide me or otherwise investigate it properly. I can be contacted... Read more➤
Package marked delivered on 06-2-21 at 6:00 pm. That is a lie! It was not delivered and I have the security video footage to prove it. You did not answer my numerous emails! Your employees do not have the initiative to help the customer locate the package and keep putting them off, telling them the issue will... Read more➤
My package from Walmart was to be delivered on 8/27 only to find out that OnTrac delayed the delivery due to weather/service alerts. Not sure what ‘weather’ the driver was experiencing as it was sunny all day on Friday. When I checked their website there were no service alerts either. Are these even trained drivers? This is... Read more➤
I was at home all day [8/17/2021] watching for delivery, as last month [7/21/2021] OnTrac failed to deliver a package [even though system said it had been] and accepted no responsibility for the issue. This package from Chewy’s [#D10012610532384], was said to be delivered at 4:05pm – left at my front door; and yet I never saw... Read more➤
16 Aug, 2021

Delivery of Packages

I would like to complain about the laziness of the driver. I have had multiple deliveries from the same driver and everytime he delivers he puts the packages out in the open. I have a large note that ask nicely to please put the packages behind the pillar or in the empty pot so that they are... Read more➤

Poor quality

Interactive TV is beyond every criticism. Continuously twitching the screen. When contacting tet there is one recommendation - change the hdmi wires, disconnect the wires temporarily, restart, UTT Master who could service the facility does not want to provide. But the fee is charged as if the full service had been provided. This has been going on for half a year. Let's abandon the given service provider with the pyramid created by it, that there is no responsible person.

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