Imperial Tobacco Australia




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Imperial Tobacco Australia

Average Rating:

1.93 / 525 rates / 65 reviews
Imperial Brands PLC
121 Winterstoke Road Bristol Australia - BS32LL
Bristol
Australia


Category: Tobacco Products

Other Info

1800 677 953
121 Winterstoke Road
Bristol
Australia – BS32LL


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Complaints & Reviews — Imperial Tobacco Australia

14 Aug, 2021

Horizon Blue 50 pack

*SOLVED

Just wondering if you have changed the filters on Horizon Blue 50 pack of cigarettes. As I have been smoking these for quite some time now. I have even tried different size packs of these but I always go back the 50 pack. But this pack I have brought from Woolworths today are different again. The filters... Read more ➤
11 Aug, 2021

White ox 50 gram tobacco

*SOLVED

I have purchased 2 × 50 gram pouches of white ox tobacco over the last couple of weeks and the tobacco is extremely dry and full of bark. Tobacco is getting more and more expensive and the quality is getting worse. This is not the first time this has happened. I buy a pouch every week with... Read more ➤
10 Aug, 2021

Riverstone premium rum blend 25g

*SOLVED

Hi, i am wondering what the black chunks of tar like substance that i get in all my pouches are? Its sad to see a premium product thats not actually premium. This stuff has been in every pouch for months now and given the constant tax increases its started to get frustrating. Im paying good $$ for... Read more ➤
To whom it may concern, i am writting due to the fact that I have been smoking White Ox for the better part of 20yrs. In recent times the quality of the tobbacco has dipped and then, I brought a pouch on Monday to find this solid, wet, disc like lump in it. Also the amount of... Read more ➤
5 Aug, 2021

Champion ruby 25g

*SOLVED

Good morning, I have found 2 large hard sticky black things in my pouch of tobacco. 25g champion Ruby. Can you please what this is, it’s not the first time it has happened. Just not normally this big. Numbers/letters in the bottom left: LEWL1CrVKFnkU OK291J1 1853 I don’t know what else you require me to write, I... Read more ➤

Poor Service

Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.

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