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I was a big lover of Communauto: what a great way to use a vehicle and lower the environmental impact. In the last 1.5 years they have degraded to the point of unusability. Their cars are dirty and they smell, you can’t get through to anyone in under an hour, and the car availability is laughable on...
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Have accidentally bought a pass and contacted the company within 10 minutes for cancellation not only nobody followed up on my case but also received extra fees for a service which I declared was just a mistake! Terrible service Not recommended at all User’s recommendation: Don’t subscribe.
Communauto did not respond to the data breach and customers financial information has been stolen. They are cleaning out peoples bank accounts. Stay far away!!!
Terrible experience. The app freezes on a daily basis. You are unable to either start or end the trip, and end up having to call them and spend about 15 minutes holding because they receive too many calls. Customer service is friendly, but doesn’t offer useful solutions “just lock the doors and call us so we can...
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I tried to access communato, virtucar when I tried to use it. After 4 months of paying a membership I hadn’t received a card to access the cars. I called and they tried to send 2 more cards to my address which didn’t arrive. I called again and they told me to provide a better address because...
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