I have been smoking white ox for over 20 years and I love it ..but I haven’t had a packet in over 3 mouths now because I can’t afford them anymore…I can’t smoke other brands, a packet of ox in return for over 20 years as a loyal customer..it would be nice but suppose I’m just going...
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Brought a pouch at my regular IGA . As I normally do. There is long strip’s of plastic and smaller square pieces (looks like off cuts of the pouch) in my pouch. Not sure how this has happened, its the first pouch I have purchased and ever seen it before. I have only just noticed it and...
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The last 3 packs of these cigarettes I have purchased have been almost impossible to crush the menthol pellet in the filter, resulting in at least half the pack being un-crushed, yet with squashed filters. My most recent pack has been the worst with only three of 20 being able to be activated properly, and this is...
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We have always purchased your Tabacco and becoming disappointed not in the taste but the 20g pouches and not being impressed by the increased number of stems within the tobacco but today finding a massive Rock like clump within the tabacco that would counter for a lot of the weight. Being how expensive it is I hope...
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Hi there i have been buying Parker and Simpson 25s in blue for years and switched to parker and Simpson blue 25g over a year ago and the last 4 to 5 pouches i have purchased have a blue tac like substance in them its either really soft black stuff or really solid black stuff i have...
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Poor Service
Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.
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