I am writing to inform you i recently purchased a 50g pouch of bank tobacco and found the cut of the tobacco to be quite unsatisfactory. There were many larger pieces of ‘wood’ in amongst the tobacco the largest of which was the length of a lighter. What the hell man? you sellin bark or tobacco? I...
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I regularly buy the 5 pack tally ho which is the expensive rollie paper and in each individual pack there is 5 to 10 papers which don't stick. Each time I try lighting, relighting, resticking and then usually try another paper on top which also doesnt stick. With Tobacco so expensive as well as how disgusting it...
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We have been purchasing for a cpl of years now and recently we have noticed in nearly every pouch purchased there are huge clumps of tar product in them We do not want to change but if the product control is not effective something needs to be looked at Please contact me regarding this issue Pictures below...
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I have noticed over the past 2-3 months that the quality of the cigarettes has dropped significantly. Packing is average at best. Bark in the tobacco, holes in the cigarette paper wrapping. For example Code 9 [protected] with 21365 number on cigarette wrapping has holes all along the cigarette. Barking in the cigarette is at an all...
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as stated the product horizon white 30s is not the same as usual and i have been buying this brand for a number of years they are not drawing properly and extinguish faster than normal has there been a change to the formula/ingredients ? i buy cartons and all in this carton have been sub quality and...
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Poor Service
Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.
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