Contacted Hayward support for Pool / Spa Lights. I recently purchased home with new pool installed by previous owner very recently. ColorLogic LED Light fixtures have only been used 5-6 times. I turned on and they both were flashing periodically like a strobe light. Tried again and nothing. My pool service company said that the pool light...
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Had one installed 9/2018 and used it 5 times. The system was completely shut off from October 2019 until March 2020. When we tried to heat the spa in March we received an error message that the water was low – but it wasn’t. Had a repair person come out and said it wasn’t worth repairing. Called...
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Called service number to advise skimmer not working after seven months at a $400 investment. Was given their designated service center at thirty miles from my home. Had to take the unit to them. Three days later service center said,they couldnt find anything the matter…
I would not recommend Crystal Pools or any Hayward products whatsoever! Crystal Pools makes a great pool and the installation was incredibly fast, but their service and response to equipment issues is terrible. We were sold the Hayward OmniLogic Sale Water system for…
I not a Blue Essence-20 approx 6 months ago. I have found that the salt digital readings are not reliable. Last two times I have had the pool water tested the digital readings and a professional tested reading were greater than 1000! I was advised by the professional to contact Hayward and they would be able to...
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