I have tried to get my refund for 4 tickets to Montego Bay Jamaica – the tickets were cancelled January 2021 with full refund accepted due to covid (Caribbean also change the times of flights and destination). I have called 4 times and each time someone says it will be taken care of 4/6/8 months and another...
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My partner and I booked a trip to Kingston, Jamaica November [protected] with Caribbean Airlines, booking reference numbers 3EQ7OG & 3IUEY3. Caribbean then changed our return flight to November 16, which forced us to cancel the trip. Because the airline cancelled our original flight, they indicated that we would receive a full refund. At the time, we...
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To whom it may concern, My name is Latchmin Naraine DOB – Sept 2nd 1959- Flight # BW628 – date August 17 On August 17 I was a passenger boarding at Cheddi Jagan airport Guyana to Toronto Pearson airport. At Cheddi Jagan Airport I was carrying 3 suitcases which I paid for, as they said the fees...
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Booked Flight N0 14 for January 21st 2021. Flight was from JFK airport to Montego Bay Jamaica WI. 2 weeks before departure was informed that Caribbean Airlines was no longer going to Montego Bay but to Kingston. I was not going to Kingston and Caribbean Airlines did not offer any way as to how I will get...
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Name: Wendy Walters E-mail address: [protected]@hotmail.com Due to Covid-19 my flight that was scheduled to leave JFK to POS on April 9th 2020 (BW 551) was cancelled. So I waited with the hope that I will still be able to travel within the year. On Dec 31th 2020 I decided to call CAL to see what my...
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Defective Item
I ordered an expensive Lego collection item. I received a damaged product, which was offered for repair! The product packaging looks like it was opened, although there are special sealing marks with the number! On one side, it was torn off with all the packaging. ON BOTH BOXES! What are they going to repair - a cardboard box? They invite you to pack the product before sending, but they have packed the expensive product only in cling film! In addition, another product of the collection! At the very least, it should have been packed in a cardboard box, not to mention that the product should be handled accurately. Usually, if the product has a damaged package, it is shown in the product description in bold and the product is sold at a discount! But nowhere in the product description is it mentioned that the product has damaged packaging! The main packaging! What in this case is the face of the product! And this product is a gift for a very important person. What is now offered to do - glue, paint? You can't exchange it and it can't, because the store doesn't have savings and they have sold the last product! The damaged product has never been received from abroad - neither the packaging nor the product! They take care of their reputation, as well as their customers, unlike this store - 110.shop! They just make fun of people and they don't care about anything but everything! Disgusting customer!
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