Crystal Springs Water



Crystal Springs Water
Crystal Springs Water
200 Eagles Landing Boulevard, Lakeland, Florida, 33810
United States
Phone: (800) 728-5508
Web: http://www.crystal-springs.com/

Category: Food Delivery

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Complaints & Reviews — Crystal Springs Water

Failed to deliver water three times in a row since June! Ive had to go to homedepoot to get a bottle and I am physically unable to lift the bottles by myself. Customer service makes all sorts of promises yet the local manager has no idea how to run a route or deliver water. Stay very far… Read more➤

I have been on hold for hours at a time and unable to get through to anyone in this company. I signed up at my local Costco so I thought it was a reputable company. But there is no way to discontinue service through their online platform. User’s recommendation: Do not start service with a company that… Read more➤

Was on hold for 3 hours to cancel service. Reps just lie. Can NOT cancel service. Taking their equipment and sending it COD to their headquarters. User’s recommendation: DO NOT DO BUSINESS WITH THIS COMPANY.

My bill states that I owe $65.00 plus.. I have autopay. I only get 3 five gallon waters each month and never get anything else. Please correct. No one has had the courtesy to call or write me back. I am very upset and am thinking of canceling if not corrected.

Never answer phone delivered 2 bottles of water then quit real lowlifes If there isn’t somebody better than them I give up User’s recommendation: Don’t use them.

Have tried several times from first thing in the AM to afternoon and evening and on hold for over and hour. Still have not gotten through. I have also written for answer to billing question and have not gotten any reply. User’s recommendation: Local delivery is great. Water is good BUT online service there is none.

Update by user Aug 11, 2021 Company fixed the issue and I have been provided with product replacement. Update by user Aug 11, 2021 They contacted me after and said they would replace that jug free of charge. Original review posted by user Jul 12, 2021 I was about to put this Crystal Spring 5 gallon jug… Read more➤

Crystal Springs, We have had service for just over a year, our billing is automatically paid, however their invoices have increased more than over$100.00 without explanation. Customer does not answer!

I received my bill and it says I owe $66.27. I have not ordered anything else but 2 bottles of water. There is no way my order is $66.27. I have tried calling your 800 number with no luck getting through to a person. I have stayed on the phone to speak to someone for over an… Read more➤

Canceled service due to moving. They were to pick up the dispenser and 3 months later they have not picked up. Still being charged monthly for rental of the dispenser. Call customer service and you are waiting interminable hold times to speak to customer service. All the while listening to the same 3 recorded messages about their… Read more➤

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