More Contact Info

Toll-Free Number:

(800) 657-2287

Customer Service:

Product Support

(301) 838-4001

(908) 351-5400

Investors/ Franchasing:

(908) 288-9706

Media:

(908) 351-5400 ext 4252

PR Inquiries

Technical Support:

(908) 355-7995

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm

Company Address

Hayward Holdings, Inc.

400 Connell Dr, Suite 6100

Berkeley Heights,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hayward Pool Products , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Hayward Pool Products

23 Jun, 2020

Technical servoce worthless

I have a Hayward Aqua Plus control panel. The timer that controls the pump going on and off is not working. My system is about 4 years old. I called Hayward Tech support for some help to try to fix the problem myself. I was told a Tech person would call me in 48 hours. Two days... Read more➤

Pools, Spas and Plumbing Supplies

15 Jun, 2020

Bought a Wanda whale vacuum for our pool the first one didn’t work right out of the box and we called and they sent us a new one and we returned other. New replacement worked for about 6 months.

Cant get any customer service returned back and warranty obviously there isnt one that is actually legit!! Bad bad bad not happy User’s recommendation: Don’t buy from them.

Pools, Spas and Plumbing Supplies

10 Jun, 2020

Resolved: $800 pool light that lasted 1 yr

Update by user Jun 10, 2020 Company fixed issue and I have been provided with product replacement Original review posted by user Jun 10, 2020 I’ve been having issues with my light 1 yr after it was put in. The company that installed it did what they could over the last 2 yrs – but the flashing... Read more➤

Pools, Spas and Plumbing Supplies

2 Jun, 2020

Do not buy hayward pool heaters

just bought a new pool heater and it don’t work it keeps saying flo . put a new filter in it and it does not work . now i have to get a service guy to come to the house to fix it. its one week old and i have to pay 150$ for him to come... Read more➤

Pools, Spas and Plumbing Supplies

30 May, 2020

Update from Previous Review

After more than 2 months, Hayward came through and the problem with the defective spa heater that was 1.5 years old was resolved. Hayward agreed to send a replacement part and arrange for a service call and we agreed to pay for the installation of the part. When the service man came to install the part he... Read more➤

Pools, Spas and Plumbing Supplies