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Average Rating:

3.03 / 1074 votes / 133 reviews
Blue Shield of California Building, 50 Beale St. Suite 600
San Francisco
United States

Phone number: +1 888-246-7822

Category: Food and Beverages

Links of Instacart
Toll-Free Number:
(888) 246-7822
Other Info

+1 888-246-7822 +1 910 817 2278 +1 415 689 5799
Blue Shield of California Building, 50 Beale St. Suite 600
San Francisco , California
United States – 94105

Company Address
50 Beale St. Suite 600
San Francisco,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Instacart , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Instacart

14 Sep, 2021

Non ADA compliance

My friend and I both use this service, I’m writing about an issue that happened while I was visiting her. We placed a beer order with Kroger through Instacart. When the delivery person arrived I brought my friend’s license to the door as she had placed the order. The delivery person then said she needed to see... Read more➤
I was doing a delivery at Aldi September 8th in Kernersville, NC deliverd to Oak Ridge, NC Aldi does not take Apple Pay and I didn’t have Physical card. I was canceling the batch. Instacart support ask if I could use my personal Card and do a reimbursement request afterwards. I told him specifically that I don’t... Read more➤
I placed an order on 08-30-21 for over $200, I received a message that it was delivered along with a photo of the groceries. I was at home waiting on the delivery, I saw the photo and realized they left it at the wrong house. I reached out to the shopper via text immediately and they did... Read more➤
7 Sep, 2021

Complaint as a shopper


While I was doing an order the customer (who I thought was a customer) phished me for my cell number. When I completed shopping for the order and was in the parking lot, a person posing as an Instacart employee called me and said that the person to whom I was about to deliver the order was... Read more➤
9/6/21 I placed an order through CVS for 3 items. First delivery was scheduled for no later than 10:30 I got a call saying my shopper had an emergency and the delay would be no later than 1130. At 11:25 I was texted that generic tylenol pm had no sub. I find that to be a complete... Read more➤

Bus ticket

Today, the New York box office asked for a ticket to a certain destination, but I got a ticket 1 stop before. Because the stop I needed is not on the bus stop list! (my chosen stop 500 m further) Reaching the destination of the ticket it rained so I decided to drive to the required stop. When getting out, the driver asked me to show me the ticket, when I presented the ticket I said I had to buy the ticket until the next stop. I offered to pay but the driver refused. The driver embarrassed me in front of the whole bus!


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