More Contact Info

Toll-Free Number:

(800) 657-2287

Customer Service:

Product Support

(301) 838-4001

(908) 351-5400

Investors/ Franchasing:

(908) 288-9706

Media:

(908) 351-5400 ext 4252

PR Inquiries

Technical Support:

(908) 355-7995

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm

Company Address

Hayward Holdings, Inc.

400 Connell Dr, Suite 6100

Berkeley Heights,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hayward Pool Products , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Hayward Pool Products

19 Sep, 2020

Bad Colorlogic lights

lights lasted only about a year and a half of usage. Company customer service was unresponsive and awful. Don’t buy from this company. User’s recommendation: Don’t buy Hayward products.

Pools, Spas and Plumbing Supplies

9 Sep, 2020

New pool filter leak

We purchased a brand new DE Hayward filter, and it is leaking at the top, our pool company has instructed us to call you because this is a warranty issue. I do not know how to proceed. We would appreciate a call 908-403-****

Pools, Spas and Plumbing Supplies

8 Sep, 2020

I currently work at Hayward pool & my issue is my hourly pay rate which needs an adjustment

My issue is my hourly pay rate went down when I was hired to the company..I started working with a temporary service with the hourly pay rate of $13 which I received a raise with the temp service up to $13.90..once I was hired full time my hourly pay rate to $12.40 and when I started I... Read more➤

Pools, Spas and Plumbing Supplies

4 Sep, 2020

Hayward has ZERO customer service and can’t even supply a manual on how to operate their TriStar pool pump.

The company that installed my TriStar pool pump did NOT leave a manual. I do not know if the manual came with it or not. However, no manual was left for me upon installation. I tried to find the manual online but the online instructions for MY pump DID NOT WORK for my…

Pools, Spas and Plumbing Supplies

28 Aug, 2020

Poor quality with worse assistance

I live in Lewisville, next to their Clemmons factory, so I wanted to Buy local. Shortly after purchasing a Hayward 350HDN, I started to have problems.They gave me info. for a local dealer. The dealer and repair service disparaged Hayward and, despite being under warranty, demanded reimbursement from me ($635.00). No more help from Hayward. Next season... Read more➤

Pools, Spas and Plumbing Supplies