Direct Energy




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Direct Energy

Average Rating:

1.39 / 681 votes / 84 reviews
Direct Energy
12 Greenway Plz Ste 600, Houston, Texas, 77046
United States

Phone number: (866) 420-3174
Web: https://www.directenergy.com/

Category: Utility

Toll-Free Number:
(866) 420-3174
Customer Service:

Natural Gas Triggers for Small and Large Business
(732) 750-6464

New Customers
(855) 461-1926
Emergency/ Hotline:
(800) 755-5000
Outage And Emergency Ameren

(800) 334-7661
Outage And Emergency COMED

(888) 642-6748
Outage And Emergency Nicor Gas

(866) 556-6005
Outage And Emergency North Shore Gas

(866) 556-6002
Outage And Emergency Peoples Gas

Accounting/ Billing:
(877) 866-6601
Direct Energy Power to Go prepaid customers (Texas)

(866) 266-2084
Business Customer Service:
(800) 830-5923
Business Energy

(888) 925-9115
Large Business

(866) 348-4193
Small Business

(855) 970-2730
Small Business

Business Sales:
(732) 516-7500
Iselin

(844) 876-4020
Large Business

(866) 399-0865
Northeast

(855) 755-0377
Small Business

(888) 305-3828
Texas

(844) 411-6696
Wholesale

General Info:
(855) 334-3577
Direct Energy Protection Plans

(888) 492-7359
Home Warranty of America

Headquarters:
(713) 877-3500
Residential Energy

Media:
(855) 514-1815
Fax:
+1-866-863-1658
Other Info

Other Info (opening hours):

Additional Fax Numbers:

Natural Gas Triggers: +1 866-421-2451

Customer Service Hours:

Monday – Friday: 7:00am – 7:00pm (CT)

Saturday: 7:00am – 4:00pm (CT)

Small Business Hours:

Monday – Friday: 8:00am – 6:00pm (ET)

Large Business Hours:

Monday – Friday: 8:00am – 5:00pm (ET)

Mailing Address

Direct Energy

P.O Box 180

Tulsa, OK 74101-0180

Other Locations:

Direct Energy Business

1001 Liberty Avenue

12th Floor

Pittsburgh, PA 15222

Columbia

7101 Riverwood Dr,

Columbia, MD 21046, US

Terrace Park

104 Marian Ln,

Terrace Park, OH 45174, US

Company Address
Direct Energy
12 Greenway Plz Suite 250
Houston,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Direct Energy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Direct Energy

28 Feb, 2020

Fraud ..

They will tell you that the charges will reduce by half. They will compare their supply only charge vs. your current (Supply + delivery charges) and convince that there rates are reducing. Your utility will continue to charge their delivery charge as normal or more. Your total bill will increase my 20/25%. You will find out once... Read more➤
Update by user Jun 30, 2020 UPDATE 6/30/2020 The link provided by someone at the company just sent me bouncing around form chat to chat to chat. All saying they cannot help me and give me a bunch of phone numbers to try that again either blind transfer me to a line that is not taking calls,... Read more➤
Update by user Apr 13, 2020 The company responded they sent out a notice. Wow, they sent a letter in the day and age of endless junk mail, thanks for that!! Take notice they did not dispute what I wrote. Where’s the ethics of tripling a rate upon a contract expiration? I stand by my review, just... Read more➤
27 Dec, 2019

FRAUD AND SCAM

*SOLVED

WE HAVE AND HAVE HAD FOR YEARS DUKE ENERGY AS AN ELECTRICAL SUPPLIER….NOW WE ARE HAVING MONEY IN EXCESS OF $60 TAKEN DIRECTLY OUT OF OUR BANKING ACCOUNT WITH NO AUTHORIZATION. WE CONTINUE TO GE BILLS FROM DUKE ENERGY AS WELL. I BELIEVE THAT THIS IS A SCAM AND FRAUD
Today there was a group of direct energy door to door sales reps on our street. They knocked on the door and my husband answered. My husband told the rep he was not interested and the rep called him “ignorant”. You really want people like this working for you and why would we want to switch to... Read more➤

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