The 1st year I was with them the rates were great and my bill was low in fact I had a credit on my account. I renewed in January and have paid egregiously high service charges. I should not have over a $400+ bill in the summer with no heat on when my budget billing is only...
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I changed energy providers from Direct Energy to another, and ever since then I will get any where from 1 to 4 calls per day. I call this “harassing me”, and do not appreciate it. I have since “blocked” the phone # that appears on my answer machine that tells me who the caller is. This has...
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In 4 hours this company has called my 84 year old mothers home 7 times. I repeatedly told them to stop calling yet it continues. I was called stupid and argued with by several “agents”. This needs to stop. We have it in record with her utilities to NOT change her…
I joined them in 2015, never got mail or email saying I had to “renew” the contract. Correspondence said, “you don’t have to do anything”. Found out that new customers sign up for HALF the price per KW I was paying. When I became aware I cancelled the account immediately. My opinion is that they are crooks...
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For MONTHS I have been receiving unsolicited phone calls from this company, sometimes up to 3-4 times a day. I am on the national do not call list, and I have requested to be removed from their list every time I speak to someone on the phone. I block the numbers each time they call, but they...
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