Direct Energy




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Direct Energy

Average Rating:

1.39 / 681 votes / 84 reviews
Direct Energy
12 Greenway Plz Ste 600, Houston, Texas, 77046
United States

Phone number: (866) 420-3174
Web: https://www.directenergy.com/

Category: Utility

Toll-Free Number:
(866) 420-3174
Customer Service:

Natural Gas Triggers for Small and Large Business
(732) 750-6464

New Customers
(855) 461-1926
Emergency/ Hotline:
(800) 755-5000
Outage And Emergency Ameren

(800) 334-7661
Outage And Emergency COMED

(888) 642-6748
Outage And Emergency Nicor Gas

(866) 556-6005
Outage And Emergency North Shore Gas

(866) 556-6002
Outage And Emergency Peoples Gas

Accounting/ Billing:
(877) 866-6601
Direct Energy Power to Go prepaid customers (Texas)

(866) 266-2084
Business Customer Service:
(800) 830-5923
Business Energy

(888) 925-9115
Large Business

(866) 348-4193
Small Business

(855) 970-2730
Small Business

Business Sales:
(732) 516-7500
Iselin

(844) 876-4020
Large Business

(866) 399-0865
Northeast

(855) 755-0377
Small Business

(888) 305-3828
Texas

(844) 411-6696
Wholesale

General Info:
(855) 334-3577
Direct Energy Protection Plans

(888) 492-7359
Home Warranty of America

Headquarters:
(713) 877-3500
Residential Energy

Media:
(855) 514-1815
Fax:
+1-866-863-1658
Other Info

Other Info (opening hours):

Additional Fax Numbers:

Natural Gas Triggers: +1 866-421-2451

Customer Service Hours:

Monday – Friday: 7:00am – 7:00pm (CT)

Saturday: 7:00am – 4:00pm (CT)

Small Business Hours:

Monday – Friday: 8:00am – 6:00pm (ET)

Large Business Hours:

Monday – Friday: 8:00am – 5:00pm (ET)

Mailing Address

Direct Energy

P.O Box 180

Tulsa, OK 74101-0180

Other Locations:

Direct Energy Business

1001 Liberty Avenue

12th Floor

Pittsburgh, PA 15222

Columbia

7101 Riverwood Dr,

Columbia, MD 21046, US

Terrace Park

104 Marian Ln,

Terrace Park, OH 45174, US

Company Address
Direct Energy
12 Greenway Plz Suite 250
Houston,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Direct Energy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Direct Energy

5 Aug, 2020

Phone Harrassment

*SOLVED

When I discovered they were charging me 3x the amount that DTE Energy was, I cancelled my service. They have called me 50 FIFTY FREAKING TIMES since 6/22/20 User’s recommendation: do NOT fall for this scam.
9 Apr, 2020

Scam agency!!!

ONCE AGAIN this company has scammed unsuspecting elderly people in the community!!!!!! First they go door to door and pressure people into switching to their company. Then, once you’re able to get out of their service, they start calling your home (since they already…
2 Apr, 2020

I think I got scammed

I found out they have been on my gas bill since 2009, overcharging me. I got a notice from the gas company with their price, which was about one third the price I have been paying for well over a year. The third party billing (for nothing!) just about triples my bill monthly. These people are scammers,... Read more➤
They suddenly changed the billing date without telling me. When I went to check the epost bills, they haven’t been sending me any. When I go on their website it won’t recognise the account number. There is no email address to complain to. Their phone lines are down because of coronavirus and no-one answers. In short, it’s... Read more➤
Apparently my fixed rate contract ended in June, July 2019 they doubled the price per therm from 39 cents to 70 cents, August went to 90 cents, Sept to December they charged $1.05 per therm, January was $1.00 and February was $95 cents. The coldest months for gas is…

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